Wow...the irony.

I was about to say you completely ignore the intangibles of any small business, and there you go demonstrating the value of good people-skills and human interaction.

"Please don't confuse the Internet with real life. "

At the risk of sounding like you, I had my first email address 25 years ago. Yes, TWENTY-FIVE. The internet is just another venue for communcation with other human beings. Are you different speaking to another person on the telephone than you are in person? If so, don't ever call people.

If you're willing to ditch respect for other people or take into consideration that other people have opinions which may be different to yours, then you should expect the same response on the internet as you would on the phone, in a letter or in person: that you're a jerk whose content of character detracts from the content of your communication.

As for what this has to do with Nervous Dog? Joe is a helluva nice guy. Joe makes every attempt to get to know people's names. I hadn't finished a latté there once because it was the 2nd one I'd had that day and I was already over caffeinated and the *next* time I went into the cafe (which was a few days later), Joe asked me if there'd been something wrong with that last latté I'd had, ostensibly with the goal of making the situation right for me.

If a drink at a place like that from a guy like Joe costs 50 cents more than somewhere else (I haven't noticed it being more or less expensive than anywhere else), it's easily worth it.

I never thought I'd find another cafe where I felt as good as I did when I went to Cafe Commons, but Joe's well on his way to making me believe.

if you don't get what I'm saying, I just kinda feel bad for you.